Eyeli

Frequently Asked Questions

Quick answers to common questions about devices, plans, and patient access.

Can I access Eyeli on multiple devices?

Yes. Eyeli is cloud-based, so you can log in from any supported device - tablet, smartphone, desktop, or laptop - and your data stays in sync across all of them.

Do I need to install anything?

No. Eyeli runs entirely in the browser at app.eyeli.com. No installation is required.

What is the difference between Essential and Premium?

Essential provides core features including EHR, digital testing at near and distance, results analysis, and visual reports.

Premium adds the Visual Therapy module with patient portal access and remote monitoring capabilities.

See Subscription Plans for a full comparison.

Can patients access Eyeli themselves?

On the Premium plan, patients can log in to a secure portal to complete at-home visual therapy exercises assigned by their practitioner.

Who do I contact for support?